FAQs

Lost / mislaid ticket confirmation emails

Can't find your ticket confirmation email?

Look for a message from We Scan Tickets with the subject heading 'Dorset Volksfest 2024 Tickets for [your name]' - the message includes a link to your tickets to download and show at the gate for scanning.

Have your order confirmation re-sent

If you are still unable to find the confirmation email then simply email us at tickets@dorsetvolksfest.co.uk to request the ticket email be re-sent to you; we will just need the name and/or email address of the person that placed the order.

Fire Pits & BBQs - new rules for 2024

NO OPEN FIRES & NO FIRE PITS – we have taken the decision not to permit Fire Pits this year. There’s a lot of excellent, very precious lives and motor vehicles on site during DVF, and the field is likely to be very dry. It's not worth the risk to you, us or the farmer's land.

BBQs are permitted but MUST be kept off the ground. Don’t leave them unattended. Please make sure you have enough water, a powder fire extinguisher or some other means of putting out flames in case something goes wrong! Ideally, please wet the ground around your BBQ in case sparks fly.

Disposing of used coals & portable BBQs – please use metal bins provided, NOT regular waste bins. Don’t dispose of any portable BBQ until you are sure it is cold & dead!

Please don’t litter – drinks cans and glass bottles left on the ground can ignite dry grass. If you smoke, please dispose of your cigarette ends with care – use the metal bins provided.

Online Tickets / Entry Wristbands

Online Tickets will be on sale (subject to space availability) until the event closes. A link to your tickets will be emailed to you immediately after purchase - sent from 'We Scan Tickets'. If for any reason you don't receive an email after purchase please check your Spam/Junk folder before contacting us.

Wristbands will be issued at the gate on presentation of your tickets (on your phone or as a printed copy), allowing you to come and go as you please.

Children under 11 go free; no tickets will be issued but yes, you can request wristbands for them at the gate when you arrive.

Camping pitches & Weekend tickets may also be purchased at the gate (subject to availability).

Gates Open / Admission Times

For stallholders only (setting up) gates open Thursday midday until about 8pm, and from 8am on Friday

For weekend campers gates open at 10am Friday

For Friday evening visitors from 5pm - 12.30pm for bar & live entertainment

For day visitors, Saturday 9am - midnight, Sunday 9am - finish (about 5pm)

The event ends on Sunday at around 5pm; we cannot offer a camping option for the Sunday night.

About Weekend Camping Tickets

We recommend that Weekend & Saturday night Camping Tickets are pre-booked online in order to secure a pitch. Tickets will only be available on the gate if we have camping space available at that time.

Regular online prices below; online bookings are processed by We Scan Tickets and are subject to a booking fee of 75p per ticket + 3.5% transaction charge.

  • Camping Pitch, (£10 or £20, depending on the size required)
  • £60 Adult Weekend 
  • £25 Teen Weekend (12-18 yrs)
  • Children 11 yrs & younger go free

Pay on the Gate prices will be displayed on the Ticket Sales page, usually

Please note:

  1. We do not offer overnight camping for Friday only
  2. The event ends on Sunday at around 5pm; we cannot offer a camping option for the Sunday night.
Tickets are non-refundable

In line with the majority of live event companies, DVF tickets are non-refundable. Refunds are considered only on full cancellation or substantial alteration of the event, or by special exception determined by DVF at its sole discretion. 

  • Prior to completing your ticket purchase you will be offered the opportunity to purchase Booking Refund Protection from XCover which may cover a refund of your booking should you or anyone in your party be unable to attend due (for instance) to an injury or illness affecting you or a close relative, or if you or another ticketholder is pregnant and no longer wishes to attend. 
  • If you find your are unable to attend and did not purchase or are not covered by Booking Refund Protection then we suggest you try selling them on.

DVF has nothing to do with the administration of booking refund protection, and does not benefit from the premium in any way.

Further details about this and other DVF policies can be found at our Terms & Conditions

Meeting up with friends? ... you need to arrive together!

If you wish to pitch up together with friends, you need to arrive at the gate together. We regret we are unable to 'reserve' individual spaces.

Eight or more camping vehicles in your group?

We can offer a group booking for groups requiring 8 or more pitches, the same as we do for VW Club members. Booking & payment required by 30th May. See the details at Club/Group Camping and contact Richie.

Club Camping - discounts & club camping areas

A Ticket Discount is available to Club Members. An allocated Club Camping area is available to clubs booking and paying for a minimum of 8 vehicles/pitches by 30th May latest.

Please see Club/Group Camping for details.

Saturday Arrivals - one night only camping

Can't get here for Friday night? We offer online ticket sales for Saturday arrivals - Ticket sales

  • Pay for your pitch (£10 or £20), plus a Saturday admission for campers ticket for each person in your party. Children 11 yrs or younger go free.

You can pay on the gate if you prefer, but entry is subject to space availability.

Please note:

  • we don't offer camping for Friday night only
  • the event ends on Sunday at 5pm - we cannot offer a camping option for the Sunday night 
Facilities for Campers

A regular £10 pitch size is 6m x 6m allowing for a camper van + awning, or tent. If you are bringing a caravan or motorhome (longer than 6m) please note you will need to pay for a £20 pitch owing to the additional space you will require.

All camping is on grass. Pitches are allocated on a first come first served basis, unless you belong to a club and have a members camping area organised.

Free hot showers, wash and toilet facilities are available.

No electric hookup is available.

Fresh drinking water taps available around the site.

We offer a Quieter Camping area, with an 8pm noise curfew; ideal for families with young children and anyone else that enjoys an early night. Please ensure you choose the appropriate ticket option when you book online.

Friday Evening entry for live entertainment

Friday evening we are open to casual drop-ins from around 5pm, ending at 12.30pm. Tickets are available online, or pay at the gate, £10 adults / £8 teens (12-18 yrs) - cash or card accepted.

Live bands & DJ sets are listed at What's On 

Please do not bring your own alcohol or any glass, neither is allowed in the show area, thanks. The DVF bar will be serving lager, wine, spirits, local beers & ciders at reasonable prices. Soft drinks also available on site.

All teens (18 yrs or under) must be accompanied by an adult aged over 21 yrs. No more than 3 teens per adult allowed.

Please note we don't offer camping for Friday night only.

Day Visitor Passes

Day Visitor Passes can be purchased online or at the gate. They include parking and admission to the Volksfest on either Saturday or Sunday. Day Visitor wristbands allow you to come and go as you please.

Pay at the Gate tickets are available for Day Visitors (cash or card):

  • Saturday - gates open 9am until midnight: £15 Adults / £10 Teens (12-18 yrs).
  • Sunday - gates open 9am - 5pm: £10 Adults / £8 Teens (12-18 yrs).
  • Children 11 yrs & younger go free.

Online booking is via We Scan Tickets and a booking fee applies (75p per ticket + 3.5% transaction charge).

All teens & children must be accompanied by an adult aged 21+.

Glamping at DVF

DVF has again teamed up with Happy Glampers Dorset, based just a few minutes away from the festival site in Wareham, to offer a luxury Volksfest camping option.

A 5-metre bell tent is pre-erected on site, ready for your arrival - details and pricing information.

Glamping hire prices include your camping pitch but DO NOT include admission to the Volksfest. You will need to purchase a separate Admission for campers ticket for each person in your party

Generators

We really would prefer you not to use an independent generator in the camping area. If you must then it will need to be diesel (our H&S people are likely to be checking) and run only during the daytime - so long as you're not annoying anyone. Please be considerate of other campers.

Dogs

Yes, dogs are 100% welcome at DVF but please keep them on a lead in the show area.

Don't leave dogs unattended in cars, and don't forget the poo bags! We will provide dog drinking water in bowls at various places around the site.

If you see a dog, or any animal, suffering in a hot car please call the Police on 101 (or 999) and/or advise a member of the DVF Security team.

Car Parking

There is plenty of car parking at DVF for day visitors and any campers with extra vehicles, included in the price of your tickets. Parking is on grass, on a large field in front of the main event field (look out for the signposts as you come up the lane).

Glass & Alcohol

Strictly no glass in the show area. Your own alcohol is permitted in the show area, but in reasonable quantities (e.g. no crates). The DVF bar will be serving lager, wine, spirits, local beers & ciders at reasonable prices - please consider purchasing a re-usable DVF-branded eco-cup, available at the bar. A good range of other hot & cold refreshments are available in the food village.